Privacy Policy

1. Controller

This website, casa-medical.com, is operated by Treeana Advisors FZCO, IFZA Business Park, Building A1, Dubai Silicon Oasis, Dubai, United Arab Emirates (“we”, “us”). For any matter concerning personal data, you can write to privacy@casa-medical.com.

2. Scope

This is an informational website. It does not sell products, does not require registration and does not profile its visitors. This notice describes the limited processing of personal data that takes place when you visit the site or write to us.

3. Browsing data

When you visit the site, our hosting provider records, in its server logs, technical data that your browser transmits: IP address, date and time of the request, pages viewed, browser type. These data are necessary to deliver the pages, to ensure the security of the service and to diagnose technical faults, and are retained only for the time required by these purposes. The site is hosted within the European Union.

4. Cookies

This site does not use profiling, advertising or analytics cookies. Only technical cookies strictly necessary for the operation of the site may be used, for which no consent is required. Should this change, this notice and the site will be updated accordingly.

5. Correspondence

If you write to one of our addresses (info@, vigilance@, advisory@, academy@casa-medical.com) or call us, we process the data you choose to provide: your name, your contact details and the content of your message. We use them solely to handle and answer your enquiry, and we retain them for as long as necessary to that end and to document our correspondence.

6. Safety reports

Messages sent to vigilance@casa-medical.com may contain information about health. We process such information exclusively to comply with our product safety monitoring obligations, on the legal bases provided for that purpose, and we retain it for the periods required by the applicable regulatory framework.

7. Recipients

Personal data are accessible only to the persons who need them for the purposes above, and to the providers that support us in operating the site and our correspondence (hosting and email services), acting under our instructions. We do not sell or trade personal data.

8. International transfers

The controller is established in the United Arab Emirates. Where data of visitors located in the European Economic Area are transferred outside the EEA, we adopt appropriate safeguards in accordance with Articles 44 and following of the GDPR.

9. Your rights

You may at any time request access to your data, their rectification or erasure, the restriction of their processing, or object to the processing, by writing to privacy@casa-medical.com. If you are in the European Economic Area, you also have the right to lodge a complaint with your supervisory authority.

10. Changes

Any change to this notice will be published on this page with an updated date.